Contact Us

Your Gold Exchange Experience is our Priority

We extend the ultimate experience our customers have come to expect in our Jared® the Galleria of Jewelry stores to Jared Gold Exchange®. Contact Jared Gold Exchange with your questions. We look forward to serving you.

  1. Email Us
  2. Call us toll free: 1-800-877-8169
    M-F 8:30 AM - 10:00 PM ET
    Saturday 10 AM - 10:00 PM ET
    Sunday 12 PM - 9PM ET
  3. Write us:
    Sterling Inc.
    P.O. Box 5469
    Fairlawn, OH 44334

Get your packet

New Customer Registration
Fill out the form below to request your free shipping packet OR print your free shipping label.
*= Information that is required
Step 1 of 2
Returning Customer? Login Here
*= Information that is required

Jared Customers must still register for the Jared Gold Exchange.

This service is available only to residents of the United States with a street address (no post office boxes, please).